77td Privacy Policy – How We Protect Your Data

1 What Data We Collect

77td collects personal data in three main ways: information you provide directly during registration and account use, information generated automatically by your use of the platform, and information received from third-party payment providers during transaction processing.

We do not collect sensitive personal data such as biometric data, health information or political opinions. Age verification documents submitted during account verification are used solely for that purpose and are handled with heightened security controls.

2 How We Use Your Data

The data we collect is used for the following specific purposes. We do not use your data for any purpose not listed here without first notifying you and, where required, obtaining your consent.

• Account Management — Creating and maintaining your 77td account, verifying your identity, processing login requests and managing account security settings.
• Payment Processing — Processing deposits in PKR via JazzCash, Easypaisa, Raast, bank transfer and cards; processing withdrawal requests to your verified payment method; reconciling transaction records.
• Fraud Prevention and Security — Detecting and investigating suspicious account activity, duplicate account detection, unusual betting patterns, payment fraud and bonus abuse. Technical data including IP address and device fingerprint is used for this purpose.
• Responsible Gaming — Monitoring account activity to support responsible gaming tools such as deposit limits and self-exclusion. Transaction history and session data are used to power these features within your account settings.
• Customer Support — Responding to support queries, complaints and account-related requests. Communications data is retained to maintain a record of interactions for quality and dispute resolution purposes.
• Platform Improvement — Analysing usage data in aggregate to understand how players interact with the platform, which games and sports markets are most used, and where the platform experience can be improved. This analysis uses anonymised or aggregated data rather than individual player profiles.
• Legal and Regulatory Compliance — Retaining transaction records and identity data where required by applicable law, responding to lawful requests from authorities and meeting any other legal obligations applicable to the operation of the platform.
• Marketing Communications — Sending promotional emails or notifications about bonuses, new games and platform updates, where you have opted in to receive these. You may unsubscribe from marketing communications at any time through your account settings or by contacting support.

3 Legal Basis for Processing

Each use of your personal data rests on one of the following legal bases:

• Contractual Necessity — Processing required to provide the services you signed up for, including account management, payment processing and game access. Without this processing, we cannot operate your account.
• Legitimate Interests — Processing that serves the legitimate operational interests of 77td, such as fraud detection, platform security and aggregate usage analysis, provided those interests are not overridden by your rights and interests.
• Legal Obligation — Processing required to comply with applicable laws, including retention of financial transaction records and responding to lawful authority requests.
• Consent — Processing for optional purposes such as marketing communications, where you have explicitly opted in. Consent-based processing can be withdrawn by you at any time without affecting the lawfulness of processing carried out before withdrawal.

4 Data Sharing and Third Parties

77td does not sell your personal data. We do share data with carefully selected third parties in the following limited circumstances:

• Payment Processors — When you make a deposit or request a withdrawal, relevant transaction data is shared with your chosen payment provider (JazzCash, Easypaisa, Raast, your bank or card issuer). This is necessary to execute the transaction. Payment processors operate under their own privacy policies for data they hold.
• Game Providers — Where games on the 77td platform are supplied by third-party providers (such as live casino or slot game studios), your account identifier and game activity data may be shared with those providers to deliver the game. Game providers do not receive your full personal profile.
• Identity Verification Services — Where automated or assisted identity verification services are used to confirm age and identity during account verification, relevant identity documents and data points are shared with the verification service provider for that purpose only.
• IT and Platform Infrastructure Providers — Third-party cloud hosting, platform infrastructure and analytics services that support the technical operation of 77td. These providers are bound by data processing agreements and may only use data to provide the contracted service.
• Legal and Regulatory Authorities — Where required by applicable law or in response to a lawful request from a regulatory body, law enforcement agency or court order, 77td will disclose relevant data. We will notify you of such requests where legally permitted to do so.

5 Cookies and Tracking

The 77td platform uses cookies and similar tracking technologies. A cookie is a small text file stored on your device when you visit a website. Cookies help the platform function correctly and remember your preferences across sessions. The following types of cookies are used:

• Strictly Necessary Cookies — Required for the platform to function. These include session cookies that keep you logged in during a session and security cookies that help protect your account. These cannot be disabled without breaking core platform functionality.
• Functional Cookies — Remember your preferences such as your selected language, display settings and last-visited game categories. These improve your experience but are not essential.
• Analytics Cookies — Collect anonymised data about how players use the platform — which pages are visited, how long sessions last and which features are used most. This data is used in aggregate form to guide platform improvements and does not identify individual players.
• Session Security Cookies — Used to detect unusual login activity, confirm device continuity during a session and support fraud prevention systems.

77td does not use third-party advertising or retargeting cookies that track your activity across other websites. You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent the platform from functioning correctly and you will not be able to log in or place bets.

6 Data Security Measures

77td implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, misuse or alteration. Key measures include:

• All data transmitted between your device and the 77td platform is encrypted using SSL/TLS protocols.
• Account passwords are stored using strong one-way hashing algorithms. Plain-text passwords are never stored or transmitted.
• Payment data is handled through encrypted channels and sensitive card data is never stored in plain form on 77td systems.
• Access to player data within the 77td team is controlled on a need-to-know basis with role-based access controls and audit logging.
• Platform infrastructure is monitored continuously for intrusion attempts, unusual access patterns and security vulnerabilities.
• Regular security reviews and updates are applied to platform software and infrastructure.

While 77td takes every reasonable measure to protect your data, no system connected to the internet can guarantee absolute security. You are responsible for maintaining the confidentiality of your account password and for logging out of your account when using shared devices. If you suspect unauthorised access to your 77td account, contact support immediately.

7 How Long We Keep Data

77td retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any legal obligations that require longer retention periods. The general retention approach is as follows:

• Account Data — Retained for the duration of your account and for a defined period following account closure, to support dispute resolution and comply with financial record-keeping requirements.
• Transaction Records — Deposit, withdrawal and betting transaction records in PKR are retained for the period required by applicable financial laws and regulations.
• Identity Verification Documents — Retained for the period required following account closure or the completion of verification, as required by applicable law.
• Support Communications — Retained for a defined period following the close of each support interaction to support quality assurance and dispute resolution.
• Technical and Usage Data — Retained in anonymised or aggregated form after the active account period for platform analytics purposes.
• Marketing Preferences — Records of your marketing consent or opt-out status are retained to ensure we respect your preferences and comply with communications regulations.

When the retention period for a category of data expires and there is no ongoing legal requirement to retain it, the data is securely deleted or anonymised so that it can no longer be associated with your identity.

8 Your Rights as a Player

You have the following rights regarding the personal data that 77td holds about you. To exercise any of these rights, contact the 77td support team through your account and provide enough detail to identify the specific request.

77td aims to respond to all data rights requests within 30 days. Where a request is complex or where a high volume of requests has been received, this period may be extended by a further 30 days with notification to you. There is no charge for submitting a rights request in standard circumstances.

9 Children and Minors

The 77td platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory part of the account registration and account management process.

If 77td identifies or has reasonable grounds to believe that an account holder is under 18, the account will be immediately suspended, all deposits will be returned where possible, and no winnings will be paid. Any personal data collected for an account that is found to belong to a minor will be deleted in accordance with our data retention procedures, subject to any legal obligations to retain records of the incident.

If you believe a minor has registered an account on the 77td platform, please contact the support team immediately so the matter can be investigated and resolved promptly.

10 Changes to This Policy

77td reserves the right to update this Privacy Policy at any time. Changes may be made to reflect updates in platform functionality, changes in applicable law or improvements to our data handling practices. When material changes are made to this policy, registered account holders will be notified by email or through an in-platform notification prior to the changes taking effect.

The effective date at the top of this page will be updated each time the policy is revised. We recommend checking this page periodically so you are aware of the current version. Where a change requires your consent — for example, where we wish to use your data for a new purpose that was not covered by the original policy — we will request that consent separately before proceeding.

11 How to Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal data has been handled, please contact the 77td support team through the following channels:

• Live Chat — Available directly on the 77td platform. This is the fastest way to raise a privacy query or submit a data rights request.
• Email — You can reach the 77td privacy team at [email protected] (please do not include sensitive account data such as passwords in email correspondence).
• FAQ Page — The FAQ section contains answers to common questions about account data, verification and privacy settings.

When submitting a data rights request, please include your registered email address and a clear description of the request so we can locate your account and process the request efficiently. We do not require you to prove your identity for general privacy queries, but for access or deletion requests we may ask you to confirm your identity before releasing or deleting account data.